Commercial Director

Commercial Director, O&M EMEA (Conrad Hotels & Resorts)

The Commercial Director, O&M EMEA is responsible for developing and executing a commercial strategy that maximizes total revenue, profit performance, and market share across all segments and channels in the EMEA region for the hotel portfolio.

What I Will Be Doing

• Drive the planning and execution of the commercial strategy and activities, supporting the Revenue Management, Sales, Catering & Events, Marketing, eCommerce and Public Relations teams.
• Collaborate closely with the F&B Manager, Director of Operations, GM and the Commercial Director to share ownership of F&B commercial activities.
• Lead, coach, develop, recruit and retain the commercial team, managing performance against agreed KPIs.
• Directly accountable for delivering the Top-line Budget and Forecast by implementing the Hilton Commercial Focus process and all available business tools and intelligence.
• Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets.
• Ensure Business Review Guidelines, Pricing & Rate Quotation Strategies are in place to maximize pricing components and achieve positive group market share.
• Support regional and brand teams to coordinate hotel-level marketing, sales and public relations activities and maximize hotel performance.
• Develop and maintain strong relationships with all stakeholders, owners, hotel teams and Hilton matrix support teams to ensure commercial benefits.
• Liaise with VP of Operations to present commercial strategies to the Regional Team and key stakeholders.
• Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools.
• Keep in touch with market trends and review / amend strategies accordingly.
• Participate in the leadership activity of the Hotel and Region.

What We Are Looking For

Additional Advantages

Job Details

Work Locations : Conrad Riyadh Laysen Valley

Schedule : Full-time

Brand : Conrad Hotels & Resorts

Job Function : Business Development and Sales

Seniority Level : Director

Employment Type : Full-time

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