Head Waiter – Fine-Casual Dining Restaurant (Saudi Arabia)

Position Overview :

We are seeking an experienced and professional Head Waiter to join our fine-casual dining restaurant in Saudi Arabia. The Head Waiter will play a key role in supporting the Restaurant Manager by ensuring high-quality service and managing the front-of-house (FOH) team during service hours. In this role, you will be responsible for overseeing daily operations, fostering a positive work environment, and maintaining efficient communication between the kitchen and front-of-house staff. The ideal candidate will possess a strong understanding of restaurant operations, exhibit excellent leadership skills, and be committed to delivering an outstanding guest experience. Key Responsibilities :

1. Service Management :

Assist in overseeing the daily operations of the restaurant’s FOH during service hours, ensuring excellence in guest service. Actively manage the dining area to ensure guests receive prompt and courteous service. Uphold the restaurant’s service standards while ensuring compliance with Saudi law on health, safety, and hygiene practices. 2. Team Leadership and Support :

Support the Restaurant Manager in recruiting, training, and supervising FOH staff to ensure a well-prepared team. Assist with shift scheduling to maximize efficiency and minimize labor costs. Encourage and motivate the FOH team, providing regular feedback to foster a high-performance culture. 3. Guest Service Excellence :

Provide a personalized dining experience by proactively meeting guests’ needs and addressing service issues with discretion and professionalism. Build rapport with regular and VIP guests to cultivate a loyal customer base. Participate in staff service training to maintain a consistently high level of service quality. 4. Operational Support :

Contribute to managing financial responsibilities by participating in budget discussions and suggesting cost-control measures. Assist in inventory checks to ensure adequate stock levels are maintained without unnecessary waste. Aid in establishing strong vendor relations to secure quality supplies while maintaining cost-effectiveness. 5. Event Assistance :

Support the Restaurant Manager in organizing and executing special events and promotional activities. Engage with the local community to encourage event participation and increase brand awareness. 6. Safety and Security :

Support a secure environment for both staff and guests by assisting with handling emergencies in accordance with established safety procedures. Qualifications :

Proven experience as a Head Waiter, Senior Waiter, or in a similar role at upscale dining establishments. Familiarity with fine-dining or fine-casual restaurant operations is essential. Strong leadership, organizational, and interpersonal skills are required. A passion for service excellence and a keen eye for detail are key qualities. Proficiency in using point-of-sale (POS) systems and restaurant management software is necessary. A good command of English is required, with knowledge of Arabic being beneficial. What We Offer :

Competitive salary reflective of experience and qualifications. Opportunity to develop your career in a revered dining establishment. A dynamic and engaging work environment in one of Saudi Arabia’s premium restaurants. If you’re ready to lead a dedicated team and be part of an exceptional culinary experience, we would love to hear from you. Take the next step in your career, where your talent and passion can thrive in a globally inspired, innovative environment.

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