Copywriter - Digital Banking

About the Role :

Overview We are hiring an experienced and detail-oriented

Copywriter

to support the

Digital Banking team

of one of our key banking clients. In this role, you will be embedded within the client's digital department, working closely with UX designers, product teams, and compliance stakeholders to deliver clear, concise, and customer-centric content across digital platforms. This position focuses on writing UX and UI content for web and mobile banking services, ensuring that all communication is aligned with the bank's tone of voice, accessibility standards, and regulatory requirements.

Responsibilities

Develop effective, user-friendly copy for :

Mobile and web interfaces (labels, buttons, error messages, tooltips)

Customer journeys (onboarding, transactions, payments, KYC flows)

In-app messaging, service alerts, notifications, and chatbot scripts

Translate technical or regulatory language into clear, plain language for everyday users

Collaborate daily with the bank's :

UX / UI Designers

Product Managers

Legal and Compliance Teams

Developers and QA

Contribute to content style guides, tone-of-voice documents, and internal documentation

Support digital transformation initiatives by auditing and rewriting legacy content

Ensure all copy meets accessibility (e.g., WCAG), legal, and brand guidelines

Participate in sprint planning, stand-ups, and UX reviews as part of Agile squads

Requirements Must-Have :

3-5 years of professional copywriting experience, ideally within digital or financial services

Strong portfolio showcasing UX writing, microcopy, or app / web content

Familiarity with digital banking products and services

Comfortable working in cross-functional product teams

Knowledge of writing for accessibility and inclusive design

Excellent attention to detail, grammar, and tone

Nice-to-Have :

Experience working directly with enterprise clients or in agency / consulting settings

Familiarity with UX tools (Figma, Sketch, Adobe XD)

Understanding of Agile methodologies

Previous experience in banking or regulated industries

Additional Details

Senioriy level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : IT Services and IT Consulting

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