Facility Management Business Partner

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Facility Management Business Partner

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Dallah Hospital The successful candidate will be responsible for : Following all relevant policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner. Promoting the implementation and adherence to relevant policies, processes, and operating procedures to others. Contributing to the identification of opportunities for continuous improvement of systems, processes, and practices. Applying safety, quality, and environmental management policies, procedures, and controls to ensure safety, legislative compliance, delivery of high-quality service, and a responsible environmental attitude. Building high levels of trust and understanding with key internal and external stakeholders to promote full compliance with industry regulations and promote a broader understanding of Dallah Health’s interests and practices. Aligning all facility management activities with the hospital’s strategic objectives, patient safety goals, and MOH requirements. Supporting the Head of Facility Management in ensuring operational excellence, regulatory compliance, and continuous accreditation readiness. Acting as a trusted partner to internal stakeholders, gathering requirements, addressing facility-related issues, and driving service improvement. Contributing to budgeting, resource planning, and performance monitoring to ensure cost-effective operations. Serving as the main point of contact for clinical departments, nursing units, administrative areas, and support services for facility management-related needs. Facilitating clear, proactive communication on planned maintenance, shutdowns, renovations, or infrastructure projects. Gathering feedback on facility services, identifying gaps, and ensuring timely resolution of issues. Working with the Facility Management leadership team to develop annual plans for preventive maintenance, renovations, upgrades, and energy-saving initiatives. Coordinating with Engineering & Maintenance teams to align work schedules with hospital operations, minimizing disruptions. Monitoring service delivery KPIs and helping develop improvement initiatives. Supporting compliance with MOH building regulations, Civil Defense safety codes, and CBAHI / JCI accreditation requirements. Assisting in audits and inspections by maintaining readiness of facility documentation, plans, and reports. Ensuring stakeholder requirements are addressed in line with infection control and patient safety standards. Collecting and analyzing data on facility service performance, response times, and user satisfaction. Preparing regular status reports and presentations for senior management and department heads. Recommending solutions for recurring issues, service delays, or resource constraints. Supporting the Facility Management leadership in managing outsourced service contracts for maintenance, cleaning, waste management, and pest control. Liaising with vendors to coordinate work delivery in areas affecting clinical services. Identifying opportunities to optimize workflows, energy efficiency, and cost savings. Promoting sustainability and green building practices where applicable. Participating in internal improvement projects or committees related to facility management and support services. Knowledge and Experience : Minimum 7–10 years of progressive experience in facility management, engineering services, or healthcare operations, with at least 3 years in a coordination, stakeholder-facing, or supervisory role. Education and Certification : Bachelor’s degree in Engineering, Facilities Management, Healthcare Administration, or a related field.

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