This job offer is not available in your country.
Technical Support Engineer - Protection Relays | alfanar Electric
AlfanarRiyadh, Riyadh Region, Saudi Arabia1 day ago
Job descriptionalfanar electric alfanar Construction alfanar Building Systems Riyadh and Jubail, Saudi Arabia Dubai, UAE London, UK Assist in diagnosing technical issues related to warranty claims and propose appropriate solutions under the guidance of senior engineers. Facilitate communication between clients and internal teams to ensure timely and effective claim resolution. Support the installation, testing, and troubleshooting of electrical and mechanical systems during field commissioning. Contribute to ensuring systems meet project specifications and compliance standards. Document commissioning issues and assist in resolving them collaboratively. Aid project teams with technical tasks, problem-solving, and the delivery of engineering services. Assist in the preparation of technical documentation, ensuring accuracy and adherence to engineering standards. Maintain accurate and organized records of engineering activities, including test results, warranty resolutions, and commissioning logs. Support the preparation and review of clear, concise technical reports and documentation. Engage in continuous learning by seeking mentorship from senior engineers and participating in relevant training programs. Contribute to improving engineering workflows by supporting process enhancements under supervision. Ability to obtain updated soft and technical skills related to the job. Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks. Solve any related problems arise and escalate any complex operational issues. Quality : Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Comply to related policy and procedures and work instructions. Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products / services.
Technical Support Engineer - Protection Relays | alfanar Electric
Requisition ID : 17857
City : DASA Manag.
Group overview :
Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.
alfanar is involved in :
- Electrical, Electromechanical and Civil Engineering Construction
- Manufacturing and Marketing Electrical Construction Products
- Allied Engineering Services
Our Main Divisions :
alfanar electric
alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.
alfanar electric operates industries in :
alfanar has a development and engineering center in Chennai, India.
Industrial Complex, Riyadh
The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.
Spread across 700,000 square meters, the Complex houses alfanar’s facilities.
The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.
Job Purpose
Responsible for providing technical support and solutions to customers and internal teams by troubleshooting issues, supporting product commissioning, and ensuring proper system functionality. Act as a key technical liaison, helping to resolve warranty claims, support project execution, and maintain accurate technical documentation.
Key Accountability Areas
Warranty Claims Support :
Field Commissioning Assistance :
Project Engineering Support :
Technical Documentation :
Learning and Development :
Role Accountability
HR Proficiency :
Delivery :
Problem-Solving :
Business Process Improvements :
Compliance :
Health, Safety, and Environment :
Academic Qualification
Bachelor Degree in Electrical Engineering
Work Experience
2 to 4 Years
Technical / Functional Competencies
Customer Service Orientation Customer Service Programs
#J-18808-Ljbffr
Create a job alert for this search
Technical Support Engineer • Riyadh, Riyadh Region, Saudi Arabia
Related jobs
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC.With successful placements in 52 countries, we combine speed and cutting-edge technology to sour...Show moreLast updated: 23 days ago
We are seeking a reliable and customer-focused Level 1 Technical Support Engineer to join our IT support team.The successful candidate will act as the first line of defense for resolving basic IT i...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer - ZIV | alfanar Electric
alfanar GroupRiyadh, Riyadh Region, Saudi Arabia Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.Electrical,...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
Streamax MenaRiyadh, Riyadh Region, Saudi Arabia The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to (product / services).
The ideal candidate will have strong technical...Show moreLast updated: 30+ days ago
- Promoted
Level 2 Support Engineer – Custom Applications
DXC TechnologyRiyadh, Riyadh Region, Saudi Arabia Level 2 Support Engineer – Custom Applications at DXC Technology is a role focused on troubleshooting, diagnosing, and resolving issues related to web-based software platforms.This position serves ...Show moreLast updated: 23 days ago
- Promoted
L2 Support Engineer - Web Applications
DXC TechnologyRiyadh, Saudi Arabia L2 Support Engineer - Web Applications.The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms...Show moreLast updated: 17 days ago
Technical Support Engineer
Uplift People ConsultingRiyadh, Saudi ArabiaQuick Apply
- Promoted
C2M L2 Support Engineers
Stellar TechnologiesRiyadh, Saudi Arabia Handle day-to-day Level 2 (L2) defect analysis and resolution.Prepare and deploy fixes in SIT, coordinate UAT testing and pre-prod support.
Work with business teams to respond to C2M upgrade-related...Show moreLast updated: 11 days ago
- Promoted
Technical Solutions Specialist
KanzRiyadh, Riyadh Region, Saudi Arabia AI based hiring platform helping people round the globe find job opportunities.As a Technical Solutions Specialist, you'll serve as a knowledgeable and empathetic problem-solver for customers exper...Show moreLast updated: 22 days ago
- Promoted
Technical Support Engineer
OPSWATRiyadh, Saudi Arabia OPSWAT, a global leader in IT, OT, and ICS cybersecurity, delivers an end-to-end platform that helps public and private sector organizations protect their networks, devices, and ensure compliance.O...Show moreLast updated: 30+ days ago
- Promoted
Managed L1 Support Engineer
SSC HR SolutionsRiyadh, Riyadh Region, Saudi Arabia This Scope of Work defines the framework for the provision of a Level 1 Support Engineer as part of a managed service model.
The goal is to ensure smooth day-to-day IT operations and first-line user...Show moreLast updated: 30+ days ago
- Promoted
FSTD Support Engineer I
CAERiyadh, Riyadh Region, Saudi Arabia Support the Flight Simulator Training Devices and Other Training Devices : Attend maintenance calls, device setup, conversions, demos, assist during Simulator Flight Tests, support snag clearance a...Show moreLast updated: 30+ days ago
- Promoted
Solutions Engineer
Cisco SystemsRiyadh, Saudi Arabia Enter Email ID on which you would like to receive jobs The role involves designing cloud solutions, providing technical support, and aligning customer needs with Cisco technologies for successful d...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
BYDRiyadh, Saudi Arabia Hiring highly motivated and technically skilled Technical Support Manager & Sales professional to join our growing Battery Energy Storage Systems (BESS) division at BYD.
Location : Poland, Germany, N...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
OdooRiyadh, Riyadh Region, Saudi Arabia The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to (product / services).
The ideal candidate will have strong technical...Show moreLast updated: 30+ days ago
- Promoted
Senior Technical Support Engineer - Electrical
Lucy GroupRiyadh, Saudi Arabia Senior Technical Support Engineer - Electrical.Senior Technical Support Engineer Business : .Lucy MENA Regional Head Quarters Job Reference No : .
Job Purpose The role is responsible for providing compr...Show moreLast updated: 30+ days ago
- Promoted
Murex UAT / SIT Environment Support Engineer for Banking Project
ExpleoRiyadh, Saudi Arabia Murex UAT / SIT Environment Support Engineer for Banking Project We are looking for a skilled Murex UAT / SIT Environment Support Engineer to manage and support the Murex non-production environments (U...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer - Protection Relays | alfanar Electric
alfanar GroupRiyadh, Riyadh Region, Saudi Arabia Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.Electrical,...Show moreLast updated: 2 days ago
L1 Technical Support Engineer
SSC HR SolutionsRiyadh, Riyadh Province, SAQuick Apply
- Promoted
Application Engineer - Protection | alfanar Electric
alfanar GroupRiyadh, Saudi Arabia Overview Job Purpose : To execute product adaptation activities by preparing technical specifications, validating field performance, and updating documentation.
The role also assists sales with techn...Show moreLast updated: 2 days ago
- Promoted
- New!
Technical Support Engineer - Protection Relays | alfanar Electric
AlfanarRiyadh, Saudi Arabia Technical Support Engineer - Protection Relays | alfanar Electric.Group overview : Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development c...Show moreLast updated: 14 hours ago
- Promoted
L1 Technical Support Engineer
SscegyptRiyadh, Riyadh Region, Saudi Arabia We are seeking a reliable and customer-focused Level 1 Technical Support Engineer to join our IT support team.The successful candidate will act as the first line of defense for resolving basic IT i...Show moreLast updated: 30+ days ago