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Network Infrastructure Lead
ZR TECHDammam, Eastern Province, Saudi Arabia16 hours ago
Job descriptionBachelor’s degree in Computer Science, IT, or related field (preferred). Proven experience (5+ years) in network infrastructure implementation and troubleshooting. Strong hands-on expertise with Cisco technologies (CCNA / CCNP certification highly preferred). Familiarity with firewalls, VPNs, load balancers, and network security best practices. Leadership experience – ability to manage a small team and deliver projects. Strong problem-solving skills with attention to detail. Excellent communication skills in English (Arabic is a plus). Willingness to travel to client sites when required.
Responsibilities
- Plan, install, configure, and expand network infrastructure solutions for clients, with a primary focus on Cisco appliances (switches, routers, firewalls, wireless controllers, etc.).
- Conduct site surveys and create implementation blueprints.
- Provide ongoing support and maintenance of customer networks.
- Diagnose, troubleshoot, and resolve complex network issues in a timely manner.
- Monitor performance and implement proactive measures to prevent downtime.
- Lead and mentor a small team of network technicians / engineers.
- Allocate tasks, supervise work quality, and ensure timely delivery of projects.
- Provide training and skill development to team members.
- Act as the technical point of contact for clients during project execution and support.
- Translate client requirements into practical network solutions.
- Maintain strong customer relationships through effective communication and service quality.
- Prepare detailed technical documentation, reports, and project handovers.
- Ensure all implementations comply with industry standards and best practices (Cisco, ITIL, ISO).
Qualifications & Skills
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Infrastructure Lead • Dammam, Eastern Province, Saudi Arabia