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Account Director, Public Sector (APAC)

Account Director, Public Sector (APAC)

Hedera HashgraphAbha, Asir Region, Saudi Arabia
23 hours ago
Job description

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

The Account Director, APAC will help shape and deliver a strategy to build mindshare and adoption of our products across public sector agencies in the APAC market, specifically Law Enforcement, National Security & Financial Regulation entities. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new customers. This person will be knowledgeable about the cryptocurrency ecosystem and comfortable navigating both complex six-figure deals and fast-moving transactional deals. They will be able to work independently to break new ground across several time zones.

The impact you will have :

  • Researching and creating opportunities, prospecting, initiating discussions, building relationships, conducting demos, managing product trials, and closing deals. This is an end-to-end new business sales role and no task is too small or too large.
  • Researching, creating and nurturing partnership relationships across APAC (especially Thailand, The Philippines, Malaysia & India).
  • Developing, maintaining, and reporting against an ongoing pipeline of strategic opportunities to ensure achievement of sales targets.
  • Nurturing existing customers - Own, plan, execute, and / or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions.
  • Account planning - Create and execute strategic plans for every account to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued.
  • Product & subject matter expertise - Hone TRM product & customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops.
  • Customer advocacy - Pro-actively gather and prioritize customer feedback and champion it within TRM.
  • Loyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback.

What we’re looking for :

  • 5+ years of Public Sector SaaS sales experience with a demonstrated ability to consistently deliver against net new sales targets within verticals like Law Enforcement, National Security, Defence and Intelligence.
  • Good knowledge of public sector organizations and networks in the markets listed above.
  • Strong customer-facing presentation / listening skills with the aptitude to establish credibility with senior public sector officers.
  • Experience with partnership development and management.
  • Natural storyteller with the capacity to understand customer needs and convey compelling value propositions.
  • Exceptional communication and problem-solving skills.
  • Strong knowledge of cryptocurrencies, digital assets, and / or blockchains.
  • Familiarity with regulatory initiatives and changes related to cryptocurrency; understanding of AML and KYC regulatory frameworks.
  • Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization.
  • Previous experience working in a fast-paced, growing startup environment.
  • Adaptable. Goals can change fast. You anticipate and react quickly.
  • Autonomous. You own what you work on. You move fast and get things done.
  • Strong understanding of cultural nuances in APAC business markets.
  • Fluency in both English and at least one other ASEAN spoken language (Thai, Tagalog, Hindi or Tamil, Malay).
  • You can be based in Singapore, The Philippines, Thailand or India with up to 50% travel expected.

    • About the Team :

  • TRM's APAC Sales Team has a fast-paced, positive, and open culture. Team members are given a high degree of responsibility and autonomy to decide the best way to deliver against goals, with support from teammates and management.
  • The team holds regular calls including a weekly team call, a weekly pipeline call, a weekly forecast call, and fortnightly pod calls. TRM also runs All Hands and Founder AMA calls to keep the wider team connected.
  • Slack is the main tool for communication.
  • The APAC Sales team operates on Singaporean and Australian time, with potential later calls for East and West Coast US when working on complex opportunities.

    • Learn about TRM Speed in this position :

  • TRM receives an urgent lead from a prospect and may need a same-day demo.
  • Within the first month, profile and stack rank all prospects and customers in your territory and start an outreach program while completing onboarding and training.
  • When a partner RFx arrives late, rally the virtual team to provide a high-quality response within a tight deadline.

    • Life at TRM Labs

    Leadership Principles

    Our Leadership Principles shape decisions, collaboration, and daily operations.

  • Impact-Oriented Trailblazer – put customers first, driving for speed, focus, and adaptability.
  • Master Craftsperson – prioritize speed, high standards, and distributed ownership.
  • Inspiring Colleague – value humility, candor, and a one-team mindset.

    • Accelerate your Career

    At TRM, you’ll do work that matters—disrupting terrorist networks, recovering stolen funds, and protecting people around the world. You will :

  • Work alongside top experts and learn every day.
  • Embrace a growth mindset with development opportunities tailored to your role.
  • Take on high-impact challenges in a fast-paced, collaborative environment.
  • Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up.

    • What to Expect at TRM

    TRM moves fast—really fast. We operate with urgency, ownership, and high standards. You’ll join a team that is highly engaged, mission-driven, and constantly evolving.

    To support this intensity, we offer generous benefits, including PTO, Holidays, and Parental Leave for full-time employees.

    That said, TRM may not be the right fit for everyone. If you’re optimizing for work-life balance, consider whether this high-velocity environment is right for you. Ask interviewers about balance within their teams and reflect on whether this season is right for you.

    We’re upfront about this because we want every new team member to thrive—not just survive.

    The Stakes Are Real

    Our work has direct, real-world impact :

  • Jumping online after hours to support urgent government requests tracing ransomware payments.
  • Delivering actionable insights during terrorist financing investigations.
  • Collaborating across time zones in real time during a major global hack.
  • Building new processes in days, not weeks, to stop criminals before they cash out.
  • Analyzing blockchain data to recover stolen savings and dismantle trafficking networks.

    • Thrive as a Global Team

    As a remote-first company, TRM Labs is built for global collaboration. We foster a strong remote culture through clear communication, thorough documentation, and meaningful relationships. We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration. By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.

    Join our mission!

    We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with a global team. If you enjoy solving tough problems and making a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description—we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.

    Recruitment agencies

    TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

    Privacy Policy

    By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy.

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    Account Director • Abha, Asir Region, Saudi Arabia