Answer incoming calls, respond to inquiries, and direct calls to appropriate personnel.
2- Administrative Support
Perform general administrative tasks, including data entry, filing, and maintaining member records.
Prepare and distribute correspondence, memos, and reports as needed.
Assist with billing and insurance verification processes.
3- Member Interaction
Provide information about services offered and answer member questions.
Support members and families in understanding the home healthcare services available.
4- Communication
Facilitate effective communication between member, providers, and healthcare staff.
Maintain confidentiality of patient information following CCHI / MOH regulations.
5- Additional Duties
Assist with inventory management of office supplies and medical equipment.
Participate in staff meetings and training sessions as required.
Perform other duties as assigned by management.
Requirements
2 – 3 years
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office Suite and healthcare software systems.
Ability to maintain professionalism and confidentiality.
Bachelor’s degree in administration or the healthcare field with preferable experience in healthcare administration work.
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Coordinator • Dammam, 01, sa
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