Account Manager (Software Sales)- KSA National

Account Manager (Software Sales)- KSA National

Azeus Systems Limited is looking for an Account Manager to be part of our growing sales force for our product, Convene . Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.

Visit azeusconvene.com for more information.

Responsibilities

• Report to the regional manager and the head of global customer success
• Manage approximately 20+ government accounts within the KSA region
• Actively reach out to clients and guide best practices for our software
• Develop strong relationships with existing accounts in the region
• Generate Upsell.
• Generate Testimonial (Case Study, Video Testimonial, Reference Letter)
• Maintain complete, correct, and contemporary information in the PD (Organizations Page, Deals Page, People, Activities, and Notes)
• Conduct client onboarding and renewals as per the SOP
• Schedule high-level client feedback meetings with key stakeholders
• Complete upgrades for clients using older versions
• Ensure clients complete the Convene Subscription agreement
• Drive Change Management initiatives
• Conduct Admin, Secretary, and Board Member training sessions
• Deliver Refresher Session for all accounts
• Demonstrate the entire product, including existing and new features, and handle customization requests
• Prioritize and attend to direct customer requests promptly
• Mitigate customer termination requests and focus on retention
• Ensure no severe escalations from customers
• Complete all tasks assigned by the Reporting Manager and maintain attendance and productivity standards
• Coordinate with internal teams such as Support, Finance, Deployment, Legal, etc
• Attend weekly / monthly meetings and report regularly
• Record all client interactions in the CRM

Qualifications

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

IT Services and IT Consulting

Referrals increase your chances of interviewing at Azeus Systems Limited by 2x

Get notified about new Software Account Manager jobs in Riyadh, Riyadh, Saudi Arabia .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr