Sr. Manager, FOAA Projects, Finance Operations, Accounting & Analysis (FOAA)

Sr. Manager, FOAA Projects, Finance Operations, Accounting & Analysis (FOAA) Finance Operations Accounting & Analysis (FOAA) is looking for a Principle Program Manager, FOAA Projects. In this role, you will develop and drive transformational financial initiatives leveraging Machine Learning and Gen AI technologies. You will be working with a team of senior financial analysts and process / project managers. You lead change and operational excellence initiative in collaboration with cross organizational partners.

In FOAA you will have opportunities to solve significant business problems through innovative technology and revolutionary customer experiences. You will also work on strategic projects to define and create brand new processes that have not done before. You will work with exceptionally talented, bright, and driven people who believe partnership is critical to customer success. This is a chance to work hard driving financial transformation activities across FOAA’s three shared service centers in Costa Rica, China and India.

The successful candidate must be able to think strategically, perform dive deep analytics on existing processes, identify re-engineering activities, and drive enterprise level transformation initiatives. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be both strategic and analytical in their support of new initiatives. The candidate must have the aptitude to incorporate new approaches and methodologies that are grounded in data-based recommendations. This role also has regular interaction with senior leaders and therefore requires strong interpersonal and communication skills.

The candidate should have exceptional business judgement including financial acumen to quickly assess the viability of key decisions. You will be able to anticipate and make trade-offs, as well as balance the business and customer needs versus technical constraints. You have the ability to write compelling business cases quantifying improvements in KPIs measuring customer experience and operational execution. The ability to work in a global matrix organization, across functions, and at all levels will be critical to success in this role.

Basic Qualifications

7+ years of working cross functionally with tech and non-tech teams experience

7+ years of program or project management experience

7+ years of managing, analyzing and communicating results to senior leadership experience

Bachelor's degree

Experience implementing repeatable processes and driving automation or standardization

Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

Experience delivering projects within scope, time, budget and quality

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