Overview
Seeking a Guest Relations Officer in Yanbu to elevate guest experiences at a luxury hotel. This role involves welcoming guests, managing VIP arrivals, resolving complaints, and providing personalized service.
Responsibilities
- Welcome and assist guests and manage VIP arrivals
- Resolve guest complaints with courtesy and professionalism
- Provide personalized service to enhance the guest experience
Qualifications
At least 3 years of managerial front office experience in a luxury environmentStrong communication skillsProficiency in OperaCustomer-focused attitudeCultural sensitivityAttention to detail#J-18808-Ljbffr