Responsibilities
- Speak to customers, either face-to-face or over the phone, gain an understanding of customers' specific business needs, and apply product knowledge to meet them
- Ensure quality of service by developing a thorough and detailed understanding of technical specifications and other features of employers' systems and processes, then documenting them
- Carry out cold calling to create interest in products and services, generate new business leads, and arrange meetings, identify and develop new business through networking and follow-up courtesy calls
- Prepare and deliver presentations and demonstrations of software to customers
- Market and promote a portfolio of products by writing and designing sales literature and attending industry events
- Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals
- Provide technical advice to customers on all aspects of installing and using computer systems and networks, both before and after the sale
- Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas, meet sales targets set by managers, and contribute to team targets
- Network with existing customers to maintain links and promote additional products and upgrades
- Handle hardware or software problems and faults, referring to specialist technical colleagues where appropriate
- Respond to tender documents, proposals, reports, and supporting literature, manage workload to organize and prioritize daily and weekly goals
Qualifications
Bachelor's degree in business administration, Marketing, or a related fieldExcellent communication and interpersonal skills with the ability to influence and build relationshipsFamiliarity with CRM software and sales tracking tools3-5 years' experience in software sales or technical consultingStrong understanding of IT systems, software specs, and documentationSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
OtherIndustries
IT Services and IT ConsultingLocation : Riyadh, Saudi Arabia
Salary : SAR 200,000 - SAR 400,000
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