Key Account Manager

Key Account Manager (Mid-Level) – Jeddah, KSA

Global IT is seeking a highly motivated Key Account Manager to join our dynamic sales team. This full-time, on-site role is perfect for someone with mid-level experience and a background in telecommunications or tech , looking to make a real impact in a fast-growing company offering advanced IT and IoT solutions.

About the Role

As a Key Account Manager, you will be responsible for expanding Global IT’s footprint across the region by developing and managing relationships with key clients. You will own the full sales cycle—from lead generation to deal closure—while providing strategic insights and performance reporting to drive business growth.

Responsibilities

1. Client Representation

Act as the face of Global IT, demonstrating in-depth knowledge of our IT and IoT offerings.

Identify client needs and communicate tailored solutions effectively.

2. Sales Strategy & Target Achievement

Develop and implement sales plans aligned with individual targets.

Drive 50% of revenue from new customers by identifying untapped markets.

Generate and close high-quality leads.

3. Customer Relationship Management

Serve as the primary contact for assigned key accounts.

Maintain and grow long-term client relationships through excellent service and regular engagement.

Ensure all client interactions are recorded and updated in the CRM system.

4. Market Analysis

Conduct research on industry trends, customer needs, and competitors.

Provide actionable insights to shape sales and business strategies.

5. Performance Monitoring

Track personal sales KPIs and contribute to team goals.

Report achievements, pipeline updates, and challenges to the Sales Director.

Qualifications

Bachelor’s degree in Business, Marketing, Telecommunications, or a related field.

5+ years of sales experience in a corporate environment—preferably within IT, IoT, or telecom sectors.

Proven track record in managing the full sales cycle.

Strong communication, interpersonal, and organizational skills.

Familiarity with CRM systems and sales software.

Willingness to travel up to 20% for meetings and industry events.

Key Performance Indicators (KPIs)

Drive at least 50% of sales from new customers

Maintain a lead conversion and pipeline health rate of 100%

Retain at least 90% of existing clients

Submit timely and accurate sales reports with actionable insights

Why Join Global IT?

You’ll be part of a team that’s passionate about innovation and delivering world-class technology solutions. As a mid-level professional, you’ll have the space to grow, take ownership, and make a measurable difference.

Ready to Apply?

Ready to make an impact? Submit your CV, and let’s craft the digital future together.

#J-18808-Ljbffr