Employee Relations & Corporate Culture Manager / Supervisor - Retail

A Saudi Arabia’s leading home improvement and hardware retail company, with over 30 stores in more than 18 cities. With a commitment to innovation, customer satisfaction, and operational excellence, They empowers its employees to create outstanding experiences for shoppers across the Kingdom.

As an ER & Corporate Culture you will be responsible for managing employee relations across the company’s retail and logistics network. The role ensures fair and consistent application of HR policies, supports management with workplace conflict resolution, and enhances positive work culture in alignment with labor regulations and company values.

Work location : Riyadh, Saudi Arabia.

Key Accountabilities

• Develop and implement proactive ER policies, procedures, and programs aligned with culture and labor laws.
• Serve as a trusted advisor on performance management and workforce behavior issues.
• Monitor trends and identify root causes of employee relations issues, proposing corrective action plans.
• Conduct fair and thorough investigations of complaints and misconduct cases, ensuring confidentiality and compliance.
• Prepare investigation reports, recommend resolutions, and follow up on implementation.
• Ensure compliance with Saudi labor laws and internal policies.
• Regularly review and update ER-related HR policies and procedures.
• Collaborate with legal counsel on sensitive or high-risk ER matters.

Knowledge , Skills, and Experience

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