Product Manager, Quick Commerce & Fresh Food
Join to apply for the Product Manager, Quick Commerce & Fresh Food role at Starlinks
Job Overview
The Product Manager, Quick Commerce & Fresh Food is responsible for defining and improving Starlinks’ quick commerce and fresh food product portfolio of logistics and transportation services, serving aggregators, distributors, retailers, and Horeca partners. The role focuses on defining the right service mix, customer experience standards, and cross-functional readiness to support growth in the vertical.
Job Responsibilities
- Develop and maintain the product roadmap for food and Q-commerce services.
- Support revenue growth and profitability through differentiated offerings.
- Align services with emerging industry and consumer trends, while aligning with company strategy and business priorities
Cross-Functional Collaboration
Work closely with operations to align customer and market needs with existing capabilities, while identifying and addressing service gaps.Partner with Finance on costing, pricing, and margin visibility.Support the Commercial teams with product value propositions, service narratives, and collateral tailored to the portfolio and its customers.Service Catalogue & Customer Value
Maintain a clear catalogue of automotive logistics solutions.Identify opportunities to enhance or expand service categories.Ensure compliance with industry standards and customer expectations.Define tech and integration requirements based on customer and market needs.Prioritize digital capabilities that enable scalability, visibility, and customer value.Collaborate with Tech teams to ensure solutions align with the product roadmap.Customer Experience & Differentiation
Define customer experience standards for the vertical in line with brand and market expectations.Identify and prioritize gaps in service experience to inform roadmap decisions.Benchmark Starlinks’ offerings against industry best practices and translate them into differentiated offerings.Data, Analysis & Performance
Track performance metrics such as SLA adherence and utilization.Use insights to recommend service improvements.Contribute to business cases for investment decisions.Job Requirements
Bachelor’s degree in supply chain, Business, E-commerce, or related field.Minimum 5–7 years in product, operations, or commercial roles within Q-commerce, fresh food, or last-mile logistics.Ethical PracticeCommunicationHealth, Safety and EnvironmentAccountabilityQ-Commerce & Fresh Food Logistics Product DevelopmentTemperature-Controlled Fulfillment StrategyCosting & Pricing StrategyCustomer Experience DesignData Analysis & Performance TrackingSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Business Development and EngineeringIndustries : Warehousing and Storage, Freight and Package Transportation, and Truck TransportationReferrals increase your chances of interviewing at Starlinks by 2x
Sign in to set job alerts for “Product Manager Commerce” roles.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
