KA Logistics project manager

JD.com, Inc. - KA Logistics Project Manager

Job Summary
We are seeking a highly motivated and experienced KA Logistics Project Manager to oversee the planning, execution, and successful delivery of key logistics projects for our strategic Key Account (KA) clients. This role will ensure seamless integration of JD.com's logistics solutions with our KAs' operational needs.

Job Responsibilities
* Lead the end-to-end project management for complex logistics initiatives specifically tailored for JD.com's Key Accounts, from initial conceptualization to final implementation and post-launch review.
* Collaborate closely with Key Account Managers to understand client-specific logistics requirements, identify pain points, and propose innovative and efficient solutions leveraging JD.com's extensive logistics network and capabilities.
* Develop detailed project plans, including scope definition, timelines, resource allocation, budget management, and risk assessments for each KA logistics project.
* Coordinate cross-functional teams, including operations, technology, sales, and supply chain, to ensure timely and effective execution of project deliverables.
* Monitor project progress, identify potential roadblocks, and proactively implement mitigation strategies to keep projects on track and within budget.
* Facilitate regular communication and progress updates to internal stakeholders and Key Account clients, ensuring transparency and alignment throughout the project lifecycle.
* Conduct post-implementation reviews to evaluate project success, identify lessons learned, and drive continuous improvement in KA logistics solutions.
* Contribute to the development and refinement of standardized project management methodologies and best practices for KA logistics projects.
* Stay abreast of industry trends, emerging technologies, and competitive landscapes in logistics and e-commerce to inform strategic project development.

Job Qualifications
* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
* 5+ years of progressive experience in project management within the logistics, supply chain, or e-commerce industry, with a strong focus on Key Accounts or enterprise clients.
* Proven track record of successfully managing complex, multi-stakeholder projects from initiation to closure.
* Strong understanding of logistics operations, warehousing, transportation, and last-mile delivery processes.
* Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with diverse internal and external stakeholders.
* Proficiency in project management software (e.g., Microsoft Project, Asana, Jira) and Microsoft Office Suite (Excel, PowerPoint, Word).
* PMP or equivalent project management certification is highly desirable.
* Fluency in Mandarin Chinese and English is required.

[About JD.com]

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

[Our Global Business]

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

[International Logistics]

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. "JoyLogistics" and "JoyExpress" are JINGDONG Logistics' international business brands.