Hotel Receptionist

We are seeking a friendly and organized Hotel Receptionist for a luxury hotel in Saudi Arabia. As a Hotel Receptionist, you will be the first point of contact for guests, providing a warm welcome and ensuring a smooth check-in and check-out process.

Industry :

Hospitality, Tourism & Food Service, Rooms & Guest Services Operations

Responsibilities

Greet and welcome guests in a friendly and professional manner

Assist guests with check-in and check-out procedures

Provide information about hotel facilities, services, and local attractions

Handle guest inquiries and requests promptly and courteously

Manage reservations, ensuring accuracy and updating information as needed

Process payments, issue room keys, and maintain accurate billing records

Coordinate with Housekeeping to track room availability and guest requests

Answer phone calls and direct inquiries to the appropriate department

Maintain a neat and organized front desk area

Contribute to a positive and welcoming atmosphere for guests

Requirements Previous experience as a Hotel Receptionist or in a similar role is a must

Excellent communication and interpersonal skills

Attention to detail and organizational abilities

Knowledge of hotel reservation systems and point-of-sale software is a plus

Ability to handle guest issues with professionalism and empathy

Flexibility to work evenings, weekends, and holidays as needed

High school diploma or equivalent

Problem-solving skills and the ability to handle multitasking in a fast-paced environment

Eagerness to contribute to a positive guest experience

Team player with a customer‑focused mindset

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