Administration Manager

The Role Administration Manager Location : Jeddah, KSA Position Overview We are seeking an experienced Administration Manager to oversee and optimize the organization’s administrative and workplace services. This role will ensure seamless day-to-day operations across facilities management, travel and logistics, hospitality services, vendor relations, and government compliance. The ideal candidate will have a strong hospitality background and a service-first mindset, delivering an exceptional workplace experience for employees, guests, and stakeholders while ensuring efficiency, compliance, and cost-effectiveness. Key Responsibilities

• Strategy & Governance : Develop and implement administrative policies, strategies, and SLAs aligned with business objectives.
• Facilities & Workplace Management : Oversee facility operations, space planning, preventive maintenance, and lease / rental contracts.
• Hospitality & Guest Services : Supervise reception, mailroom, pantry, events, and AV services to maintain a high standard of hospitality.
• Travel & Logistics : Manage travel bookings, accommodation, visas, immigration compliance, and transportation arrangements.
• Fleet & Driver Management : Ensure efficient fleet allocation, maintenance scheduling, and driver safety programs.
• Records & Compliance : Oversee documentation, archiving, license renewals, and compliance with regulatory requirements.
• Vendor & Cost Management : Source and negotiate vendor contracts, monitor service quality, and drive cost optimization initiatives.
• Employee & Guest Experience : Lead workplace experience initiatives, onboarding support, and employee services programs.
• Systems & Reporting : Utilize CMMS, ticketing systems, and dashboards to monitor performance and generate insights for continuous improvement.
• Government Relations : Liaise with government authorities for permits, renewals, and compliance matters. Requirements
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field (Master’s degree preferred).
• 10+ years of progressive experience in administration management, with a strong background in hospitality or corporate services.
• Solid knowledge of facilities operations, vendor management, and government relations in KSA.
• Proficiency in CMMS systems, asset management, and workplace technology solutions.
• Exceptional leadership, communication, and stakeholder engagement skills. Core Competencies
• Hospitality & Guest Service Excellence
• Strategic Planning & Execution
• Vendor & Contract Negotiation
• Regulatory & Compliance Expertise
• Facilities & Workplace Optimization
• Analytical & Problem-Solving Skills
• Employee Service Orientation
• Leadership & Team Development About the company Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.